![]() You may visit the “My Statements” page in your SimplyGo account on the SimplyGo Portal or the “Trip Details” page on the SimplyGo app to view the travel transactions and fares charged to your card(s). Other features include submitting travel claims, viewing of claim status, making payment for penalty fees, and providing concession-related services and transit information. Registered users of contactless bank cards will also receive push notifications for travel fares and claim approvals using the SimplyGo app on their smartphones. With a SimplyGo account, commuters can enjoy the convenience of viewing their travel expenditure and history on-the-go. Concession Cards, EZ-Link or NETS FlashPay cards) on the SimplyGo Portal and via the SimplyGo app. Mastercard, NETS and Visa) and stored value cards (i.e. What are the benefits of having a SimplyGo account?Ĭommuters using SimplyGo can register for a SimplyGo account and link different contactless bank cards* (i.e. What if I forget my password for my SimplyGo account?Ī password self-reset feature is available in the login page of the SimplyGo Portal or SimplyGo app for you to reset your password. Following which, you may log in to your account, select “My Cards” tab and add your contactless bank card. You will be required to create a password to log in to your account. You may visit the SimplyGo Portal or download the SimplyGo app to register for a SimplyGo account. How do I register for a SimplyGo account and subsequently add a bank card to my account? * If you are currently using the EZ-Link or NETS FlashPay functionality of a contactless bank card, please switch the payment mode of your card to contactless payment at the Assisted Service Kiosks or Top-Up Kiosks located at all MRT and LRT stations before starting your travel in order to use it for fare payment. To ensure that travel fares are charged only to the travel card which you intend to use, please take out that particular card from your bag or wallet when tapping on the fare reader, so that only that designated travel card is charged. To enjoy added convenience of accessing your travel history and transactions anytime, anywhere, please sign up for a SimplyGo account via the SimplyGo Portal or SimplyGo app and register the card(s) that you wish to use for transit payment. You can use your contactless bank cards or Mastercard and Visa cards added to the mobile wallet immediately* for fare payments. Maestro/Cirrus branded debit cards and NETSPay are not accepted in public transit, while some Visa contactless cards need to be updated to be compatible with SimplyGo.Īdditionally, credit/debit cards with card numbers starting with the following first 6-digits are not accepted in public transit for fare payments:ĭo I need to sign up for a SimplyGo account to use my contactless bank card for transit? What contactless bank cards cannot be used for SimplyGo? *Administrative and overseas transaction fees will apply ![]() There are bank cards under these card schemes that are not accepted, as listed in Question 3. Mastercard, NETS and Visa bank cards with the EMVCo Contactless Indicator, including foreign-issued cards*, are accepted in public transit. What type of cards can be used for SimplyGo? #Apple Pay, Fitbit Pay, Garmin Pay, Google Pay and Samsung Pay. To access their travel history and transactions anytime, anywhere, commuters can sign up for an account and register their contactless bank cards via the SimplyGo app or the SimplyGo Portal. Bus and train fares will be processed and charged to the bank account or credit/debit card bill directly. No registration or application is required. Similar to any contactless bank card purchase, commuters simply take the contactless bank card out of their wallet, tap and go. They may also use their SimplyGo EZ-Link cards or SimplyGo Concession cards to pay their transit fares. Commuters can use their contactless bank cards (Mastercard, NETS and VISA) or Mastercard/Visa cards added to the mobile wallet # for fare payments, eliminating the need for top-ups or carry a separate travel card. ‘SimplyGo’ provides a range of e-payment options in-transit for commuters, bringing more ease and convenience for fare payments on trains and buses. What is SimplyGo and what are the benefits
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